Protection Plan Member

    Member Access: Your Benefits & Support

    Everything you need to know about your Protection Plan — scheduling, payments, and how to use your credits.

    Member Resource Center

    How Your Plan Works

    Scheduling

    All scheduling is managed through our internal dispatch system. You will receive a direct booking link via SMS and Email for your annual System Verification.

    No app download required.

    Payments

    Our billing team will send your payment summary by email after your service is complete. Quick, paperless, and transparent.

    No app or login required to pay.

    Protection Credits

    Standard repair labor is covered by up to $1,800 in Protection Credits — simply mention your Member Status during your diagnostic visit. Credits are applied at time of service.

    System Condition Requirements apply for Descaling and Coil Cleaning services. Actual cost is determined by system condition and restorative labor required on-site. These services are exempt from Protection Credits.

    Questions About Your Plan?

    Our team handles all scheduling, billing, and credit inquiries directly by phone. No login required — just call and we'll take care of it.

    Not a Member Yet?

    Start with a System Verification

    Protection Plans start from $24.99/mo. Your membership activates upon successful completion of your System Verification.

    A $15 fuel surcharge may apply to your service call depending on driving distance from our Surrey office.